Refund policy

At Noni Nectar, we prioritize the health and safety of our customers. Due to the nature of our products, we adhere to the following policy regarding returns and refunds:

1. Consumable Wellness Products

Due to strict safety and hygiene regulations, consumable wellness products—including food, beverages, and supplements—cannot be returned or exchanged once opened.

2. Damaged or Defective Items

If your item arrives damaged or defective, we are committed to making it right. To be eligible for a replacement or refund, please follow these steps:

  • Notification Window: Please contact us within 48 hours of delivery.

  • Required Evidence: You must provide clear photos of the product and the original packaging to help us assess the issue.

  • Resolution: Once we have reviewed the details, we will offer a replacement or a refund where appropriate.

3. Change-of-Mind Returns

Please shop carefully, as we do not accept change-of-mind returns or exchanges for any food, beverage, or supplement products.

4. Contact Information

To report a damaged item or for any further questions regarding our policy, please reach out to our team: