Frequently Asked Questions
Find answers to common questions about our products, shipping and returns. Can't find what you're looking for? Contact us and we'll be happy to help.
Product Questions
What is noni?
Noni (Morinda citrifolia) is a tropical fruit that has been part of traditional Polynesian and South Asian food and wellness practices for centuries. Today, many people drink noni juice as part of a daily wellness routine. We don't make medical claims about noni. If you're managing a health condition, talk with your healthcare professional.
Is your Tahitian Noni juice 100% noni?
No. Our flagship Tahitian Noni® ORIGINAL is noni fruit purée blended with blueberry and grape juice concentrates and natural flavours, with no added sugar. The full ingredient list and nutrition panel are on the product page. Our authenticity guide explains how to check you're buying the genuine product.
What's in your products?
Every product page lists the full ingredients so you can check them yourself. We sell products from established brands, exactly as the brand supplies them. If you have allergies, take medication or have a health condition, check with your healthcare professional before use.
How long does it take to notice a difference?
Everyone is different, and we don't promise specific results. Most of our products are designed to be used consistently as part of a daily routine. Follow the directions on the label.
Can I take multiple supplements together?
Check with your doctor or pharmacist before combining supplements, especially if you take medication or have a health condition.
Are your products suitable for vegetarians/vegans?
Many are. Check the individual product page for dietary information, or contact us about a particular item.
Ordering & Shipping
Where do you ship?
We ship to addresses across Australia. Orders are dispatched from within Australia within 1–2 business days and usually arrive 3–7 business days after dispatch.
How much is shipping?
A$12 flat rate, or free on orders of A$99 or more. Your exact shipping cost is shown at checkout before you pay. All prices are in Australian dollars.
How can I track my order?
Once your order ships, you'll receive a tracking link by email.
Returns & Refunds
What is your return policy?
If your order arrives damaged, faulty or not as described, contact us with photos and we'll arrange a replacement or refund. Please get in touch as soon as possible after delivery. Because our products are food and supplements, we can't accept change-of-mind returns. Full details are in our Refund Policy. This doesn't limit your rights under the Australian Consumer Law.
What if a seal is broken when my order arrives?
Don't use the product. Take a photo and contact us, and we'll replace it.
Usage & Storage
How should I store my products?
Follow the storage directions on each label. Most products should be kept in a cool, dry place away from direct sunlight, sealed and out of reach of children. Tahitian Noni® ORIGINAL should be refrigerated after opening.
What if I'm pregnant or breastfeeding?
If you're pregnant, breastfeeding or planning a pregnancy, talk with your healthcare provider before taking any supplement or wellness product.
Can children take your products?
Our products are intended for adults unless the label says otherwise. Talk with a doctor before giving supplements to children.
Account & Payment
What payment methods do you accept?
Available payment methods, including major credit and debit cards and express wallets, are shown at checkout.
Is my payment information secure?
Yes. Payments are processed through Shopify's encrypted checkout. We never see or store your full card details.
Do you offer subscriptions?
Yes. Selected products, including Tahitian Noni® ORIGINAL, are available on Subscribe & Save for 5% off with delivery every 4 weeks. You can skip or cancel anytime.
Still have questions? Contact us. Products sold on this site are not intended to diagnose, treat, cure or prevent any disease.